Virtual Air Canada requires that all registered member are to accept and comply with the following guidelines of the organization.  Failure to do so will result in the suspension or termination of the individual's account.

1)    As a member of Virtual Air Canada, the member agrees to be bound and to abide by the “Virtual Air Canada policies”. These “Policies” will be posted on the website. Any subsequent changes to the policies may also be emailed to all members. Violations of the “policies” may result in a probationary period, a temporary suspension of the members account, or termination of the members account.

2)    The VAC username and password which is provided to you is your exclusive VAC membership identification. You may not give permission or knowingly allow your username or password to be used by anyone else.

3)    Members must use their full name when registering. Incomplete, incorrect or misleading information may result in a termination of the account.

4)    You may register for and hold only one VAC registration.

5)    All members must provide a valid email address. If your email address changes, you must use the online form to modify your email address in the VAC database. The form will ask you to select your name, enter your password and enter your new email address. If your password is correct, the database will be updated and a confirmation email will be sent to your new email address. You can find this feature in your logbook. If you have any trouble with this, please contact the  Vice President (VP) of Personnel at vac031@vacanada.org. Accounts with invalid email addresses will be removed at the managements discretion.

6)     If you forgot your password, you must use the online form to request your password. The form will ask you to enter your Pilot ID, enter your first name, enter your last name and enter your email address. If the information you provide matches the information in the VAC database, an email will be sent to your email address (the one on file) with your password. You will find this form in your logbook. If you have any trouble with this, please contact the VP of Personnel at vac031@vacanada.org.

7)     If you want to modify your password, you must use the online form to submit your modification. The form will ask you to select your name, enter your current password and enter your new password. If the information provided matches the VAC database, your password will be updated. You will find this forum in your logbook. If you have any questions or concerns, please contact the VP of Personnel at vac031@vacanada.org.

8)     All pilots must fly at least one flight within the first 30 days after successful completion of registration. You may request a leave of absence for up to 1 year; however, active pilots must file a flight every 4 months.  Active Pilots who do not comply with this rule will be removed from the roster unless they request a LOA. You can use this feature via your logbook. If you have any questions or concerns, please contact the VP of Personnel at vac031@vacanada.org.

9)     All flights must represent a valid Virtual Air Canada flight as assigned by the schedule system on the Virtual Air Canada website. Flights not on this system will be rejected and removed after filing.

10)   Once you have completed a flight, you must fill out a Flight Report. You must enter the following information:

ID, password, date of the flight, flight time in decimal format (hh.mm), flight number, distance in miles, departure airport, arrival airport, and additional comments.

The report will be added to the database and will be sent to your station manager for review. Pilots who submit false flight reports may have their entire log wiped clean, be suspended, or be terminated. Any pilots who fly routes that are not authorized will have their flight reports rejected.

11)   Each pilot is only permitted to submit a flight report for the type of aircraft for which he/she has been certified. Any flight reports filed for uncertified aircraft will be rejected, and repeated offences may lead to the pilots log being wiped clean, suspension or even termination of membership in Virtual Air Canada.

12)   All new members must read and follow the Standard Operating Procedures (SOPs).

13)   Each member must attain at least a 70% average on a general exam before being accepted for membership in the organization.

14)   Virtual Air Canada registration is open for membership to all individuals thirteen (13) years and older.  Individuals younger than thirteen must provide written consent from a parent or guardian. Accounts of individuals under 13 years of age without parental consent will be immediately suspended until such consent is provided. Please email ceo@vacanada.org for more information.

15)   Membership is available to all individuals regardless of race, creed, color, nationality or sexuality.

16)   When flying on line, we encourage you to use the flight number assigned for the flight. Ex: ACA668 or JZA8344. During special online events however, we suggest using your VAC ID. Ex: VAC1055 or VAC2144.

17)   Virtual Air Canada is a non-profit organization and does not charge any fees to apply for or to retain membership in the organization. No member of VAC may request money or charge fees as a prerequisite to offering any assistance or product.  In addition, no member is permitted to resell or make any commercial or non-commercial use of the Virtual Air Canada website or forums. The prohibitions set forth in this paragraph expressly include any and all sales and/or solicitations of money, goods and services no matter for what purpose, person, group or cause, without limitation.  Members violating these rules may be subject to immediate termination from Virtual Air Canada.

18)   Virtual Air Canada management reserves the right to temporarily suspend or terminate an individual's membership from the organization without notification if certain rules have been violated. The member may appeal the suspension or termination to the Executive Committee, whose decision shall be final. The offending member will have the right to review the written report submitted by the manager, and provide a written response to management within 30 days.

19)   The general code of conduct reflects on the way Virtual Air Canada expects members to behave as a member of the organization. Repeated failure to follow the code of conduct may result in a suspension, and eventually termination of the members account.

20)   Members who are new to the hobby or are otherwise unfamiliar with an industry information should well inform themselves by downloading the educational material provided on the VAC website, joining the forum and asking questions of management, or otherwise researching the information on their own. This is mandatory before representing Virtual Air Canada on any third party site such as VATSIM.

21)   Members should, at all times, be courteous and respectful to one another. Bashing of other members is not permitted. Threatening or harassing any member will result in immediate suspension, and possible termination of the member.

22)   Members represent the Virtual Air Canada community at all times when visiting other sites on the internet. Members should not undertake any action to bring harm to the reputation of Virtual Air Canada, including, but not limited to misrepresenting yourself to another organization, breaking the rules and guidelines of another organization, or making derogatory statements about Virtual Air Canada.